COVID-19 Response

Frequently asked questions.
Why hasn’t burlpres resumed in-person worship?

 We are committed to caring for the physical, emotional and spiritual health of our community.  The Virus Response Team (VRT) carefully monitors the latest news and currently we have assessed in-person gatherings to be high risk due to:

  • Increasing, not decreasing, infection rates in our state, including a transmission rate (R-eff value) greater than 1.
  • Weekly news reports of church services leading to virus outbreaks.
  • First-hand accounts from medical personnel in our community indicating an increasingly taxed medical system.
  • A teleconference with San Mateo County Health Officer, Dr. Scott Morrow, where he reiterated that the county can't legally prohibit worship services, but that group worship is a high-risk gathering, even with social distancing protocols.
In addition, resuming in-person gatherings requires additional preparation and would be taxing to staff and volunteers:
  • VRT is the process of developing a required Safety Policy to enable in-person activities.
  • Necessary cleaning supplies continue to be difficult to obtain.
  • Maintaining two different worship formats, the high-quality online worship and a modified in-person worship, would be significant additional scope for a staff that is already working overtime to support existing programs.
  • We have received feedback from pastors at other Burlingame churches that resuming in-person activities has been extremely resource-taxing with minimal benefit due to social distancing restrictions.
What are my options for spiritual connection and growth right now?

This can feel like a wilderness experience for each of us.  Staying connected with God and your church family will ease the sense of isolation and help you find hope and meaning even in the midst of all this uncertainty.  It can even be a time to intentionally engage in new spiritual practices or develop new friendships!

Join us for online worship burlpres.online.church.  If you join us on Sunday mornings, you can watch the worship service, chat with others online, and request to pray privately with one of our pastors or staff members.

    • Timing for the Sunday morning live stream doesn’t work for you?  You can also watch the service anytime from our YouTube channel burlpres YouTube
Do you have kids in your household? For Kids (up to 5th grade) we offer:
  • Sunday Sermons - YouTube Channel burlpres Kids YouTube
  • Sunday Zoom Connects with different age groups -
  • Pre-K (1st & 3rd Sunday @ 2PM)
  • K-3rd(1st & 3rd Sunday @ 4PM)
  • 4th-5th (2nd & 4th Sunday @ 2PM)
  • Social Media Platform - Families receive updates, tips, information about upcoming events and more:
    YouTube Channel:  burlpres Kids YouTube
    Instagram: @burlpres_kids
    Facebook:  burlpres Kids
  • Spotify Kids Playlist - Songs are put in a playlist for families to worship together: 
    YouTube Channel burlpres Kids YouTube

  • Quarterly/Bi-Monthly Workshops for BurlPres Families - Parent Connect:  Navigating Back to School Angst planned for 8/15 10-11:30 am
  • Quarterly Classes for Kids - Will be announced as planned

Do you have youth in your household?  For students (6th - 12th grade) we offer:
  • Social Media Platform - Families receive updates, tips, information about upcoming events and more:
    YouTube Channel:  burlpres Students YouTube
    Instagram:  @burlpres_students
    Facebook:  burlpres Students-Parents and Families

  • Spotify Students Playlist - Songs are put in a playlist for families to worship together: 
    YouTube Channel burlpres Students YouTube

  • Monthly Student Game Nights on Zoom & Weekly Trivia Tuesdays on Instagram

  • Workshops for burlpres Families - Parent Connect: 
    Navigating Back to School Angst planned for 8/15 10-11:30 am

    Weekly Parent and Student E-News - Updates, resources, pictures, and more

Are you looking for programs to connect with adults and nurture your faith?  
  • Most of our adult education and fellowship groups are still meeting using Zoom each week.  For a listing of each of these gatherings, check out the email that is sent every Sunday.  Not receiving the email? Reach out to communications@burlpres.org to get added to the distribution list.

How can I get help accessing online resources?

If you are unable to connect to our online services and programs and are in need of technical assistance, please contact us via email at communications@burlpres.org or by phone at 630.542.5200.

When will burlpres resume on-site small group activities?

We are not expecting to resume on-site small group activities before the end of the fall and will continue to keep you apprised.

Resuming meetings for outside groups that rent space from burlpres will be assessed using the same criteria that we will use for resuming our own small group activities.

When will burlpres resume on-site worship?
We are continuing to monitor local infection rates and county guidelines/restrictions.  Resuming on-site worship will be dependent on seeing lower community spread in our surrounding counties, resumption of in-person school, and our ability to protect the health and safety of our congregation.
I am struggling during this time. Where can I get help?

We are all struggling with the disruptions to our normal lives, so please don’t hesitate to ask for help.  You can reach one of our pastors or anyone on our care ministries team by calling 650.342.0875, Option 3, or by sending an email to careministries@burlpres.org

Many members of our care ministries team would welcome the opportunity to support you or help meet any needs you might have.  Our Deacons, Stephen Ministers and staff members have been very active in reaching out to individuals who feel isolated, need a friendly word of encouragement, desire spiritual companionship, or need help in any number of practical, day-to-day ways.

Are members of the burlpres staff at church and can I stop by?
We would love to see you, but unfortunately, the church is officially closed and will remain so until the county lifts restrictions.  If you need to contact someone on staff for any reason, please call the church and leave a message.  We will be back in touch as soon as possible.
Can I access the Memorial Prayer Garden?
Yes. All appointments for the prayer garden must be made in advance by contacting careministries@burlpres.org
Can burlpres staff perform weddings?
If you would like to plan a wedding, please contact the church and one of the pastors will discuss this with you.
Can burlpres staff make hospital visits?
Pastors and our parish chaplains are unable to visit individuals in hospitals and care facilities.  However, we are always on call and can meet individual pastoral care needs via phone or video conference.
Can burlpres staff perform memorial services?
You do not have to grieve alone if you have lost a loved one.  The BurlPres pastors are available to provide pastoral care for you and your family.  We are able to perform small, graveside services where they are permitted by local guidelines which typically means with less than 10 people in attendance and following any recommended health guidelines, such as mask wearing and social distancing.  Larger memorial services will be planned once restrictions are lifted.
How is the staff doing during this time?
We are fortunate to say that our staff has been healthy, so far, during this pandemic. There have been many challenges from working at home, but we are all learning and growing, just as many of you are. Also, like many of you, our staff members, as well as their family and friends, are trying as best we can to adapt to our current reality and we request your prayers for our continued well-being.
What is the staff doing during this time?

Staff has worked very hard to continue to execute all of our church roles as we shelter in place and to develop new processes for leading and running our church.  Staff conducts multiple Zoom meetings each week to coordinate the many new efforts being planned and executed.

  • Pastors: Graham, Jane and Beth have continued to serve the church and its members while adapting to emerging needs.  They are preaching each week and leading worship, providing pastoral care, reaching out to individuals to see how they are doing, teaching online classes, running Committee and Session meetings, and working with Elders to support mission partners.  Care Ministries teams, and the Virus Response Team.
  • Worship: Steven, Cort, Dan and Peter have been creating amazing worship services from remote locations each week.  They have created new recording studios and learned that it takes many hours of editing to produce an hour-long service.  They have also been coordinating and editing performances from featured musicians located all over the county.
  • NextGen: Tara and Chy are leading our kids and students in some incredible new online programs including parent seminars, virtual summer camp, and the Epic Summer Challenge where kids and families are having fun interacting on teams.
  • Preschool: Tiffany and Samantha are making plans to bring students and staff back on campus for Fall.  New regulations by the Licensing Board are being closely monitored and programs are being developed for student and staff safety.
  • Office and Admin Staff: Joan, Jackie, Kerry, Carolyn and Lupe have been creating new forms of communication to keep in touch with the congregation, providing financial services. and supporting remote worship, church programs and leadership committees.  A long-needed tech upgrade has resulted in the opportunity for staff to master new systems.
  • Custodial Staff: Sonu and Onkar continue to keep the building running smoothly and have participated in the transformation of several of our office spaces.  New cleaning and social distancing protocols have been implemented to prepare for safe building usage in the future.
What is happening with the Preschool?
The Preschool staff and committee have been participating in school forums and licensing webinars to stay abreast of local regulations and recommendations.  At this time, the staff is preparing to open in the Fall under new guidelines and restrictions including reduced class sizes, consistent student/teacher “bubbles,” restrictions on people in the building (no parent volunteers), extra cleaning, and a back-up plan to move to online classes if necessary. There will be both in-person and online programs to accommodate families with different needs.
What is the Virus Response Team?
The Virus Response Team is a cross-functional group of elders, staff, and members of the congregation who are medical professionals. This team has been charged to develop policies for our church-wide response to the pandemic.
How can I help?

Check the BurlPres weekly newsletter, which is sent via email on Wednesdays, to learn about opportunities to serve the church and our mission partners. If you have interest in helping in a specific ministry area, please contact the following elders: 

If I have ideas for new programs/activities, who should I talk to?

Please call the church and leave a message.  We will connect you with the appropriate pastor, staff member, or elder.

What if I have other questions?
© 2020 burlpres.church 1500 Easton Drive Burlingame, CA 94010 650.342.0875